Mercy Heart Clinic respects your privacy and is committed to protecting the personal information you provide through our website, forms, appointment requests, donation forms, volunteer forms, and communication channels.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us regarding your information.

1. Information We Collect

When you visit our website or submit a form, we may collect information such as:

Your name
Email address
Phone number
Mailing address
Preferred language
Appointment request details
Volunteer or donation information
Basic information you choose to provide through our contact or intake forms
Website usage information, such as pages visited, browser type, device type, and general location data.

Please do not submit urgent medical information or emergency requests through the website. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

2. How We Use Your Information

Mercy Heart Clinic may use the information you provide to:

Respond to your inquiries
Contact you about appointment requests
Provide information about clinic services
Follow up regarding forms you submitted
Communicate with volunteers, donors, sponsors, or community partners
Send important clinic updates
Improve our website and communication processes
Maintain records related to your request or interaction with the clinic

3. Email, Phone, and Text Message Communications

By submitting your contact information, you may receive communications from Mercy Heart Clinic by phone, email, or text message related to your inquiry, appointment request, donation, volunteer interest, or clinic updates.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly at 678.374.5134 or [email protected]

Consent to receive text messages is not a condition of receiving services from Mercy Heart Clinic.

Mobile opt-in data and consent are used only by Mercy Heart Clinic to communicate with you. They are not used for external marketing or promotional purposes.

4. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards to help protect the personal information submitted through our website and forms. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Health Information and HIPAA

Mercy Heart Clinic may collect certain health-related information through intake or appointment request forms. Health information may be subject to additional protections under applicable healthcare privacy laws, including HIPAA, when applicable.

This Website Privacy Policy does not replace Mercy Heart Clinic’s Notice of Privacy Practices. Patients may request a copy of the clinic’s Notice of Privacy Practices for more information about how protected health information may be used and disclosed.

6. Donations and Payment Information

If you make a donation through our website, payment information may be processed through a secure payment provider. Mercy Heart Clinic does not store full credit card information on the website.

Donation-related information may be used to process your contribution, send confirmation or receipt information, and maintain donation records.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to understand how visitors use the site, improve user experience, and monitor website performance.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

8. Links to Other Websites

Our website may contain links to external websites or platforms. Mercy Heart Clinic is not responsible for the privacy practices, content, or security of external websites.

9. Children’s Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate parent or guardian involvement. If you believe a child has submitted personal information through our website, please contact us.

10. Your Choices

You may contact Mercy Heart Clinic to:

Ask questions about your information
Request updates or corrections to your contact information
Opt out of non-essential communications
Request information about our privacy practices

11. Changes to This Privacy Policy

Mercy Heart Clinic may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mercy Heart Clinic
1400 Parker Rd SE, Ste 100 Conyers, GA 30094
678.374.5134
[email protected]
https://www.mercyheartclinic.net/